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Park Sidekick Technical Support
 
Park Sidekick has qualified and knowledgeable
technical support staff ready to assist you!
Unlimited e-mail support is always free- just send your question or
problem to
support@parksidekick.com
We will do our best to give you helpful answers within
2-3 hours of our receipt of your e-mail. To purchase a technical
support package that includes telephone support, see our
online order form
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Additional FREE Technical Support Options
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Updates- Get the
latest version of Park Sidekick here! We recommend that you try
downloading an update if you are having trouble with something
in the
software program. Updates are always
free!
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FAQ Knowledge Base-
Hundreds of Frequently Asked Questions are
available here. Just about anything you can think of is spelled
out in this searchable, user-friendly database.
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User's Manual- This
isn’t your average user’s manual. It’s built right into the
program and can also be downloaded from our web site
here. We have written the manual information so that this
free resource can answer almost all of your questions about how
the
software program works, or how to
accomplish a certain task.
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Video Demos-
Watch it happen! We think it's easier to understand and remember
something if you can see it in action. That's why we have video
demonstrations that are totally free! From the basic functions
of the program to the more complicated features, there's a good
chance we've recorded a FREE video that will help you!
Watch
Video Demos Here.
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Ask and Receive- If you want to see a
video demo that we don't have, or, if you want us to add
something to the manual or FAQ, just ask! Send an e-mail with
your request to
support@parksidekick.com. We'll do whatever we can so that
you can make the most of our FREE support options! It is our
priority to help you best use Park Sidekick for the management
of your mobile home park or manufactured home community.
To Purchase Telephone Support:
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We offer free unlimited
e-mail support because it enables us to respond to your
software questions more quickly and completely.
But, if you prefer not to use e-mail, you can purchase
telephone support for $395 per year.
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We
offer separate technical support to help you set up remote access
from outside computers to your server. We will schedule a call with
our technician who will log in to your
computers and set up your remote access so
you will be all set to log in from remote
locations. We charge a set up fee of $100 regardless of how
complicated. Once you purchase the access,
we
will contact you shortly to setup your technician call.
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Technical Support Terms and Conditions
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